A CRM that automates the whole quote-to-payment cycle for a travel company.
A full back-office for Trripah Enterprises, built around how a travel agency really works: a lead comes in, the team requests rates from destination partners (DMCs), builds an itinerary and quote, shares it with the client and collects payment. We automated each hand-off so agents spend time selling, not copy-pasting.
Pick a destination and the CRM looks up the DMC contacts, builds the request email from the trip details and sends it from the supply mailbox (Gmail OAuth2, with Resend as fallback). Every send is logged against the agent and the trip.
Paste a DMC's email or upload their PDF/DOCX. The parser (Claude, via the Moonlight service) extracts cities and nights, hotels, activities, transfers, flights, inclusions and costs into the itinerary builder's own format — minutes of typing become one click and a review.
Route, stay, day-wise plan, flights, transfers, inclusions and pricing (land cost + margin + TCS) feed a polished client itinerary page that is shareable by link. Clients unlock it with phone OTP, and a notification email goes out automatically when it is shared.
Razorpay orders and signature verification, partial and full payments, a payment history on every booking, automatic payment-status recalculation, confirmation emails, manual payment entry for offline money, and a payments report.
Moonlight AI chats, website enquiries and group-tour leads flow in automatically with source attribution and WhatsApp-click tracking, then get assigned to agents. Maintenance scripts backfill attribution and mark stale leads lost.
Bulk campaign sender with templates, contact import, batched sending, a dedicated sender mailbox and delivery stats, plus a reminder cron.
Lead, growth, payment and agent-activity reports, and a scheduled 7 PM IST daily activity email to management.
Group-trip packages edited in the CRM refresh the public site instantly through a cache-revalidation hook.
Trripah's AI trip planner: chats like a well-travelled friend, plans the itinerary, and hands a ready lead to the sales team.
Destinations, packages, group trips, visas, flight deals and an AI planner — built to rank on Google and convert.
Group trips, Moonlight AI concierge, flight fares and trips in one app.